About SoundExchange

Since forming in 2003, we have established ourselves as the premier music tech organization with a mission of building a fairer, simpler, and creator‐focused industry. Through a combination of proprietary solutions, emphasis on data, and advocacy efforts, SoundExchange works with 3,600+ digital service providers to collect and distribute digital performance royalties – more than $12 billion – on behalf of over 700,000 creators and rights owners.

Title: Sr. Quality Assurance Analyst, Technical Strategy and Planning

Department: Technology

Job Location: Washington, DC or anywhere (Continental US) (Employees who reside in Washington, DC or the surrounding areas, are required to come into the DC office twice a week)

Report to: Quality Assurance Lead, Technical Strategy and Planning

Supervisory Role: No

FLSA Status: Exempt

Position Summary:

At SoundExchange, we have re-architected and rebuilt our core enterprise software platform to support our rapidly growing and evolving business. Our software platform is a set of cloud-native, federated systems that are highly scalable, accurate, and modular, leveraging both custom-built and 3rd party components. We are seeking a Sr. Quality Assurance Analyst to become a member of our growing QA team for the SoundExchange products and platform. This person will be an experienced tester with a proven track record of supporting multiple simultaneous products and is very passionate about quality deliverables.

As a member of the Technology Department, this role will work closely with Engineering and Product teams. The success of this role depends on strong communication skills, high levels of collaboration, and constant communication with stakeholders. The ideal candidate for this role will have a deep understanding of QA best practices and processes, a technical background, ability to understand business flows and data, and excellent interpersonal skills. This individual will be experienced in overseeing testing for complex deliverables and implementing QA best practices on their team. In this role, you will work closely with technical leadership, engineering, and product owners to assess, recommend, and implement a testing approach that covers manual and automated testing.

Essential Functions:

Build a repository of manual and automated test cases and ensure the completeness of the repository for a given portfolio.
Analyze requirements and provide feedback on completeness and testability. Be able to create test data based off requirements as needed. Peer review the test cases and test plans of other testers to ensure readiness for QA to begin.
Provide accurate estimates for QA efforts including test case design/scripting, test execution, and defect correction.
Develop test artifacts for integration, functional, end to end, acceptance, performance, smoke, and regression testing.
Review test artifacts generated during test cycles to ensure that testing is complete and the initiative is ready for the next phase.
Maintain an understanding of how the system currently functions and be able to communicate that behavior to technical and non-technical audiences.
Mentor less experienced testers on testing best practices and system functionality.
Execute test cases and report test results to the scrum teams and department leadership.
Develop automated test scripts that can be run on a recurring basis.
Assist with building and maintaining test environments and driving their best use.

Required Knowledge, Skills, Abilities (KSAs):

Excellent verbal and written communication skills, with the ability to interact professionally and effectively with a diverse group of stakeholders.
Proven ability to manage and contribute to multiple initiatives simultaneously in a fast-paced environment.
Demonstrated experience developing, analyzing, and communicating test metrics, quality indicators, and status reporting to technical and non-technical audiences.
Experience leading and mentoring QA testers, including task direction, review of work, and knowledge sharing.
Experience working within Agile software development methodologies (Scrum, Kanban, or similar).
Hands-on experience with test management tools such as QMetry, TestRail, Zephyr, HP ALM, or equivalent platforms.
Proficient in Microsoft Excel, with experience in data analysis and reporting.
Extensive, hands-on experience with SQL and RESTful APIs, including data validation, query development, and API testing.
Experience with a scripting language and/or test automation frameworks, preferably Selenium or equivalent tools.
Familiarity with CI/CD pipelines and integrating automated tests into build and deployment workflows is preferred.

Required Education, Certifications/ Licenses, Related Experience:

Bachelor’s degree or equivalent experience.
5 – 10 years of QA experience
Experience in the music royalty processing and/or fintech industry is a huge plus.

Travel Requirements:

25% travel required

PAY RANGE: $132,000.00 - $151,000.00

Note:

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

Taking Care Of The Band:

At SoundExchange we empower creators and help shape the future of music. One way we do this is by respecting different voices, varied perspectives, and distinct backgrounds of all our team members. We are intentional in creating a culture where we recognize that all employees have the opportunities and support needed to thrive. We strive to create teams that reflect the music community we serve – every individual’s unique attributes and abilities are valued, and are part of how we innovate, create, and deliver experiences to the creators we champion.

SoundExchange has an employee-led committee that focuses on amplifying different voices and backgrounds and undertakes activities to promote inclusion and access. It helps to cultivate SoundExchange culture and policies, advocates for equality within the music industry, and participates in community building activities in the Washington, DC area where SoundExchange is located.

All with the goal of promoting more belonging and access in the workplace, music industry, and local community.

Accommodations:

SoundExchange is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the SoundExchange Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you need an accommodation, please email jobs@soundexchange.com.

SoundExchange

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