Who We Are:
WWE® is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video-on-demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com.
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
Product Operations Specialist/Coordinator
About the Role
We are looking for a Product Operations Specialist or Product Operations Coordinator to join our WWE Digital Products team to support the operational backbone of our product organization. This role is ideal for someone early in their career who is highly organized, curious about product development, and excited to grow into broader responsibilities over time.
In this role, you’ll execute key daily operational tasks, maintain and manage internal and external product documentation, help track initiatives and internal/external stakeholder requests, and conduct research to identify and evaluate new product opportunities. You’ll work closely with product managers, marketers, designers, and cross-functional teams to help ensure smooth and efficient operations and product excellence.
What You’ll Do:
Daily Operations & Maintenance:
Coordinate and implement user-facing assets such as pop-ups, QR codes, and notifications.
Process privacy-related action requests, such as deleting user records in accordance with regulatory policies.
Maintain internal records, update documentation, and ensure operational accuracy across tools and platforms.
Application Support:
Develop, manage and maintain product support documentation
Liaise with marketing and design teams regularly to ensure product representation and digital marketing initiatives remain on-brand and up to date
Support testing and quality assurance activities when needed.
Tracking & Reporting:
Coordinate with data teams to expand on and maintain key performance dashboards
Work with marketing and partner teams to ensure reliable campaign attribution to ensure best possible ROI on user engagements
Communicate progress updates and flag potential risks or delays.
Research & Development:
Assist in researching market trends, user needs, and potential product opportunities.
Gather and organize data to support product evaluations and business case development.
Summarize findings and present recommendations to the product team.
Who You Are:
Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
Super organized with a high level of attention to detail
Strong communication skills – both written and verbal; a good storyteller
Analytical mindset with an eagerness to solve problems and propose improvements
Comfort working with tools such as Google Workspace, Jira, Asana, Airtable, or similar (training provided if needed)
1–2 years of experience in a product operations, project coordination, or similar support roles
Enthusiasm to learn and to expand your product management and business operations knowledge and skillset
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
