Description
We're seeking an experienced Design Operations Manager to join Amazon Music's growing team in India. This role will be responsible for driving operational excellence, managing day-to-day operations, and implementing Ops specific India strategic initiatives to support Amazon Music's expansion in the region.
Key job responsibilities
- Lead and optimize operational processes for Amazon Music services in India
- Coordinate with cross-functional teams to scale efficiencies that lead to high creative bar
- Develop and track key performance metrics (KPIs) to ensure operational efficiency
- Drive continuous improvement initiatives and process optimization
- Create and maintain standard operating procedures (SOPs)
- Collaborate with global teams to implement best practices and standardize processes
- Help manage escalations within your team
- Partner with Product and Engineering teams to optimize design delivery
Basic Qualifications
- Required Qualifications:
- Bachelor's degree in Design, Business, Engineering, or related field
- 3+ years of experience in operations management, preferably in technology or digital services
- Strong analytical and problem-solving skills
- Excellent project management capabilities
- Proven track record of process improvement and optimization
- Strong communication skills in English
- Experience with data analysis and reporting tools
Preferred Qualifications
- Preferred Qualifications:
- Experience in music streaming or digital entertainment industry
- Knowledge of Indian music market
- Experience with Agile methodologies
- Proficiency in regional languages
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ASSPL - Maharashtra
Job ID: A3012696
