Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
The Role
This position for a Manager – Global Initiatives is part of the Global Revenue and Royalty Optimization team. You will play a key role in rolling out new solutions to global users in 50+ territories. In this role, you will be responsible for the project management of the royalties system revamp. You will be responsible for tracking progress, coordinating testing and reporting back on findings. You will also manage any coordination and necessary administration as part of the project.
Key Responsibilities
- Co-ordinate the Project for the business team to ensure the current status is correctly reflected at all times
- Help Manager the Product Backlog
- Arrange and lead regular ticket triage meetings and planning for the business team
- Link relevant tickets and test cases to deliverable requirements
- Create and review test cases and scenarios with the business to ensure expectations are covered
- Confirm testing acceptance criteria with the business
- Tracking & reporting progress
- Help others to ensure the quality and standards of tickets are adhered to, so they can be worked on effectively
- Communicate with the group to share information on the Project process
- Co-ordinate and assist others to fill any gaps in required information
- Working with the business to understand what reporting and information they require from the Project
- Provide & present regular status reports
- Collaborate and communicate with the different workstreams to ensure all needs are covered
- Review, suggest & action improvements to the process / workflow based on feedback from the group, mitigating risk & increasing operational effectiveness
- Understand and communicate the business value in what is being delivered
- Testing of Specific Functionality areas prior to site UAT
- Provide accurate status reports
- Work with the test group to provide accurate descriptions of the issues faced
- Take part in an organise forum to discuss
- Organise & manage required site UAT’s to support new release deployment
- Work with global sites to prepare readiness for the roll out of new applications
- Ensure the required standards in process are communicated & in place
- Through interaction with the territories, identify & manage resolutions to anomalies to standard global practice and territory specific requirements or restrictions.
- Monitor & communicate progress to the team on a periodic basis
Skills and Experience Required
Must Have
- Organizational Skills: Strong ability to plan, prioritize, and manage multiple tasks simultaneously in a fast moving environment.
- Admin Skills: Setting up meetings, planning agendas, taking & communicating minutes.
- Communication Skills: Excellent written and verbal communication skills to effectively convey information to various stakeholders at all levels
- Time Management: Ability to meet deadlines and manage project timelines effectively.
- Problem- Solving: Ability to identify and resolve issues that may arise during the project lifecycle.
- Interpersonal Skills: A strong team ethic. Ability to work effectively with team members, clients, and other stakeholders.
- Technical Skills: Proficiency in project management software and tools (ie. Jira).
Nice to Have
- Prior experience working on large projects in a Global environment
- Understanding of Agile principles and Scrum
- Understanding of Music Artist Royalties
About UMG UK
We are Universal Music Group UK, the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.
Reward and Benefits at UMG UK
Working at UMG is more than just a job, it’s the total package. From comprehensive private medical insurance to financial wellbeing, to an extensive assortment of wellbeing and self-care programs. We take care of our people. Highlights from our uReward benefits offerings are detailed below.
Financial
- Group Income Protection
- Life Assurance
- Pension Scheme
- Mortgage Advice Service
Health & Wellbeing
- Private Medical Insurance
- Annual Health Assessment
- Calm App Subscription
- Digital Private GP Scheme
Family Friendly
- Equal Family Leave Policy
- Elder-Care Concierge Service
- Family Leave Coaching
- Partner & Carer’s Network
Music Tech & Perks
- Apple Music Annual Subscription
- Discounts & Cashback Rewards Platform
- Employee Free Products
- Long Service Awards
This is just an example of some of our industry leading benefits. Check in with your Talent Acquisition Partner to learn more.
Diversity, Equity, Inclusion & Belonging at UMG UK
The best way to flourish in our ever-changing industry is to create a team that truly reflects the incredible diversity of our artist roster and society.
We’re committed to creating an inclusive culture where everyone can belong, thoughtfully express themselves and bring something unique to our creative journey and our shared passion for music.
Our diversity sets the stage for the creativity, collaboration and innovation that make our artists successful. Here, we want everyone to be seen, supported, valued, respected, and ensure contributions are appreciated and actioned where appropriate.
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
