We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers D2C for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration—both within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How we LEAD: Merchandise and commerce are a part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent. Famehouse is seeking a driven individual to join our teams as Coordinator, Retail & Licensing Campaigns. This role will report into Famehouse, but will work closely with our label partners to support artists across genres, including some of the largest artist brands and IP in music history. You will help our Campaign Managers and wider team drive global merch impact across retail and licensing, with occasional support for other channels. Collaborating closely with departments across Famehouse, UMG, and our label partners, you will help to deliver amazing merch experiences via retail & licensing for our artists and—most importantly—their fans. Candidates must be highly organized and detail-oriented, have excellent communication skills, and bring a passion for music and the culture of music fans across decades and genres. How You’ll CREATE: Support Campaign Managers across Famehouse’s team supporting UMe, Bravado, Verve, UMLE, and Virgin, handling all support & administrative tasks to execute global retail and licensing activations Provide occasional support for D2C and tour campaigns; opportunity to cross-train to develop expertise in these channels Coordinate Retail and Licensing Activities: Manage design approvals across systems across the concept and physical process. Compile global retail and licensor design submissions and put into client ready format for artist review Communicate approvals to cross functional teams and manage the product life cycle from sampling to production to release Work with campaign manager, account manager and licensees to ensure that assets are made available. Photo shoots for retail product submissions to artists. Manage product sample tracking for artists and partners. Occasionally assist in creation of presentations and reporting as needed. Provide research related to the roster of artists. Assist in the creation of artwork requests related to each channel of business General admin including meeting scheduling, expense reports, occasional travel booking Bring your VIBE: 1-2+ year of relevant internship or full-time work experience, preferably in music, entertainment, or merchandise Excellent communication and interpersonal skills (verbal and written) Meticulous attention to detail and follow through Extremely organized with superior time management skills Ability to multitask and prioritize under tight schedules while maintaining production of high quality work Pro-active is your middle name. Excellent at providing information to team members before they even get the chance to ask you for what they need! Self-accountability to follow-through with proper consistent updates to stakeholders Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs Experience with Monday.com preferred, but not required Strong interest in learning more about Retail, Licensing and Artist Merchandise Operations and Marketing A passion for the music & fan culture is a must. Candidates should bring an excitement to serve the artist community and deliver exceptional experiences for their fans. Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): Comprehensive medical, dental, and vision coverage Including 100% coverage for out-patient in-network mental health services Fertility coverage for eligible medical plan participants Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) Student Loan Repayment Assistance and Tuition Reimbursement 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees 3-weeks PTO for non-exempt employees 2-weeks paid Winter Break 10 Company Holidays (including Juneteenth and Wellbeing Day) Summer Fridays (between Memorial Day and Labor Day) Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish Job Category: Merchandising Salary Range: $37,300- $62,315 The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply. We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.
