Position
Intern, Private Client Relations
Overview
Job responsibilities:
The Private Client Relations Intern will support the Private Client Relations team in the AMERICAS region with various tasks related to client engagement, event coordination, and strategic initiatives at FENDI. This role offers an opportunity to gain hands-on experience in luxury client relations, event management, and retail support, contributing to client loyalty and sales growth.
FENDI is committed to ensuring that its internships provide a valuable learning experience for all its interns.
Responsibilities
Private Client Relations Support:
- Assist in compiling retail training materials and communications for stores or Client Advisors.
- Support the pulling of client reports and basic analysis for event invitation needs using CRM tools.
- Support in the logistical coordination of personalized client agendas, special hosting, and travel arrangements for high-end selling events or brand activations.
- Help with the allocation and organization of gifting, communications, and welcome packages for retail activations.
Retail Events Support
- Support the creation and maintenance of the Retail Events calendar.
- Assist with coordinating logistics for various retail events, including high-end selling events, collection launches, and product activations.
- Help with the organization of collateral and service needs with external vendors.
- Support internal communication efforts with departments such as Communications, VM, Merchandising, Supply Chain, CRM, and Retail for event setup and logistics.
- Assist in the preparation of event guidelines and tools for store rollout.
- Support the tracking of event sales, costs, and ROI.
- Help maintain the internal Retail Events calendar for corporate and retail partners.
- Assist in the vendor invoice payment process in partnership with the Finance team.
- Support the liaison with HQ PCR, Events, and Sales & Marketing teams regarding AMERICAS Retail Event ideas and reporting.
- Assist with inputting event campaigns on the HQ Retail Activations Tool.
- Help in the preparation of event recaps and updates.
Qualifications
Additional information:
- Currently pursuing a Bachelor's or Master's degree in Marketing, Communications, Hospitality, or a related field.
- Strong interest in luxury retail, client relations, and event management.
- Strong attention to detail and highly organized.
- Good communication skills, both written and verbal.
- Ability to thrive in a fast-paced environment.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Team-oriented with a collaborative spirit.
- Ability to learn quickly and adapt to new tasks.
