Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.

From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Department Overview

Ronald McDonald House® is an independent, nonprofit 501(c)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need—removing barriers so families can be at the heart of their child’s care and ensure the best possible health outcomes.

Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, remaining together while a child undergoes treatment far from home, or accessing essential medical and dental care in underserved communities.

Ronald McDonald House Global employees enjoy a hybrid work model, spending part of the week connecting with colleagues at McDonald’s global headquarters in Chicago’s West Loop.

For more information, visit ronaldmcdonaldhouse.org.

Duties

Strategic Leadership

• Define and lead the global communications and PR strategy.
• Serve as a senior advisor to executive leadership.
• Guide and empower managers responsible for internal and external communications.
• Build, develop, and inspire a high-performing global team.
• Establish measures of success for communications impact.

Internal Communications
• Provide strategic direction for executive, Board, and system-wide communications.
• Ensure organizational priorities are clearly and consistently communicated across the global network and with donors/key external stakeholders.
• Shape the content and messaging strategy for global team meetings and leadership engagements. External Communications & Public Relations
• Set the strategy for external positioning, media engagement, and brand visibility, including strategy and support for executive engagement and visibility.
• Strengthen the organization’s presence across media channels, including social and digital platforms.
• Build and steward relationships with global media and external stakeholders.

Crisis & Issues Management
• Oversee crisis communications strategy and preparedness.
• Advise leadership on sensitive issues and high-stakes situations.
• Ensure the organization responds effectively to protect and enhance reputation.

Cross-Organizational Partnership
• Partner with fundraising and program teams to align communications with organizational goals as integrated annually in a master case for support as well as other communications.

Qualifications

Bachelor’s degree in Communications, Public Relations, Journalism, or related field
10+ years of progressively responsible experience in communications, including at least 5 years in leadership roles in complex, global organization.
Demonstrated success in developing and implementing integrated communications strategies across multiple channels.
Experience in media relations, executive communications, and crisis management at a global scale.
Strong understanding of digital and social media trends and platforms.
Excellent written, verbal, and presentation skills, with the ability to tailor messages for diverse audiences.
Cross-cultural communication skills and experience working with diverse stakeholders across geographies.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $157,655.00 - $197,069.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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Director, Ronald McDonald House Communications