Technology Communications Consultant

-Hybrid to Waltham, MA

-Please no third party sponsorship

Key Responsibilities

· Own the development and delivery of high-quality, technically precise written communications, translating complex fintech and wealth management concepts into clear communications aligned with Commonwealth’s unique culture and values.

· Serve as a trusted communications partner to Marketing, Internal Communications, Product, Technology, and Business stakeholders to ensure messaging is accurate, consistent, and effective across all channels (e.g., executive communications, e‑newsletters, status reports, digital platforms).

· Lead the creation, editing, and maintenance of technology communications assets, including technical documentation, fact sheets, job aids, instructional guides, web content, and presentations.

· Drive stakeholder and partner engagement strategies, proactively identifying communication needs, anticipating risks, and securing awareness, understanding, and buy-in for project teams.

· Operate with a high degree of autonomy, setting priorities, managing multiple workstreams, and adjusting approach as business needs shift, while maintaining focus on outcomes and deadlines.

· Continuously improve content quality, clarity, and effectiveness through feedback, analytics, and best practices in technical and financial communications.

Core Strengths and Skills

· Bachelor’s degree in Communications, English, Journalism, Public Relations, or a related field is required; advanced degree or relevant certifications are a plus.

· Significant professional experience in communications, technical writing, or content development, preferably within fintech, financial services, or wealth management environments.

· Demonstrated expertise in technical and business writing, with the ability to explain complex systems, financial products, and processes in a clear, concise, and audience-appropriate manner.

· Strong understanding of wealth management concepts, financial technology platforms, and the needs of advisors, clients, and internal stakeholders.

· Proven ability to work independently with minimal direction, exercising sound judgment, initiative, and accountability in ambiguous or fast-changing situations.

· Exceptional organizational and project management skills, with a track record of prioritizing competing demands, pivoting quickly, and delivering high-quality work under tight timelines.

· Excellent verbal, written, and interpersonal communication skills, including experience collaborating with internal partners.

· Analytical and resourceful, skilled at researching, and validating information

· Proficient with modern content development and collaboration tools (e.g., document management systems, presentation tools, content platforms).

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