Description

Strategic Communications and Marketing at West Virginia University is currently accepting applications for a hybrid Multimedia Systems Engineer (Professional Technologist 3).

About the Opportunity:

The Multimedia Systems Engineer leads the configuration and management of West Virginia University's cloud-based digital signage network for all WVU campuses and partners. In addition, this position works with web applications and other supporting technologies for digital signage software integration, video server databases, and computer systems affiliated with television studio operations.

The position should be able to build strong partnerships with campus communicators and be willing to learn a variety of skills related to live multimedia mixed media and studio productions. The Multimedia Systems Engineer is a key member of Strategic Communication and Marketing team, the University's central marketing and communications unit, and reports to the Director of Mixed Media Productions.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

37.5-hour work week
13 paid holidays (staff holiday calendar)
24 annual leave (vacation) days per year (employee leave)
18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
WVU offers a range of health insurance and other benefits
401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
Wellness programs

What You'll Do:

Windows System Administration

Develop and maintain Windows platform for the server as a host, running the following services: Group Policy, IIS and all necessary software, and connecting with multiple clients
Test and certify new versions of Windows operating system providing better solutions and integration for all server services
Integrate the server automation process either by custom scripts or via third-party solutions
Management of server migration when required
Maintain and support multi-site Windows environment, including all hardware and software configurations, on the InfoStations domain which includes WVU Morgantown, WVU Beckley, WVU Keyser, WVU HSC Charleston, and WVU Jackson's Mill campuses
Use strong analytical and logical problem-solving skills to be able to research and correct errors within the system paired with creativity to overcome system limitations
Understand digital signage software and the requirements within the software including operating system, browser compatibility, file size limitations, etc.
Adhere to security requirements around the software including patching
Provide primary support and file tickets with the company around any problems that arise with the software
Explore new software features that could be integrated into the digital signage network

SQL Server Management

Configure and manage the development and performance of SQL databases for web applications
Create complex queries and optimize processes and statements
Resolve issues with little downtime or data loss through frequent testing and database backups
Gain insight from end users to help meet requirements and improve development
Seek methods to improve system efficiency through automated tasks and optimization

Web Development

Perform programming services using HTML, HTML5, Python, and C++ in webpages
Test and correct programs and perform programming analysis
Apply standard programming procedures and recognize interactions of other related programs
Monitor the operation of programs and respond to problems by diagnosing and correcting errors in logic and coding
Test, document work, write and maintain operator instructions for assigned programs, and confer with others to obtain or provide factual data
Provide support in analyzing the present performance of the program and take action to correct deficiencies
Offer advice to clients when planning new installations
Maintain positive and timely client communications regarding the status of their project or digital signage players/screens

Video and Multimedia Support

When necessary, serve as a video engineering technician or production assistant during live multi-camera mixed media productions produced by the Strategic Communications and Marketing Mixed Media Production team. These events may fall outside regular business hours and/or on weekends approximately 6 to 8 times per year to support major university events such as Welcome Week, WVU President's State of the University Address, December Commencement, Decide WVU Spring Recruiting Event, and May Commencement. This may include the lifting and transport of equipment (up to 40 lbs) and may include the installation and extraction of temporary data, video, or audio-cabling systems for live events.
Assist with the technical integration, installation, and maintenance of specialized television studio production equipment, which may include VOIP (video over internet protocol), DANTE (digital audio network through ethernet), NDI (network device interface), LTN LEAF (transmit or receiving broadcast quality video over internet protocol / 1GB ethernet transport stream), Vizrt TriCaster Vizion (complete computer based video production platform), NewBlueFX Captivate Broadcast (visual graphics production software), Vizirt Flowics graphics software, digital audio mixing consoles, PTZ (point, tilt, zoom) UHD 4K camera set-up/operation, and studio lighting console operation

Qualifications

Bachelor's degree in computer science, software engineering, management of information systems, or related field
A minimum of four (4) years' experience with a combination of the following:
- Web development and supporting programming languages
- SQL database experience
- Windows server experience
- Computer hardware
Any equivalent combination of related education and/or experience will be considered.
All qualifications must be met by the time of employment.

Knowledge, Skills & Abilities:

Strong knowledge of database management, documentation, and project control techniques
Extensive knowledge of Microsoft SQL Server and Windows Server operations
Proven programming experience
Must be familiar with digital file formats including WMV, MP4, H265, H264, MOV, AVI, WAV, WMA, MP3, JPEG, PNG, TIF, BMP, GIF
Knowledge of video streaming techniques and protocols such as RTMP (real time messaging protocol), HTTP, MPEG-DASH and WebRTC
Extensive PowerShell experience
Understanding of LAN/WAN/vLAN, TCP/IP, UDP
Working knowledge of Windows Hyper-V Replication with Hyper-V Server failover enabled to provide high availability and disaster recovery
Ability to build web pages and web apps that incorporate RSS feeds, live video and server-based video playback
Knowledge of the processes, workflows, and computer networking tasks that are associated with the management of a cloud-based digital signage network including operations, new player activation, programming, scheduling, content curation, user on/off boarding, playlist or channel management, user permissions, documentation, remote troubleshooting, and managing client relationships to achieve successful outcomes

Preferred Experience:

Digital signage software and workflow experience, preferably with the Yodeck cloud-based digital signage content management platform
Multimedia production, audio and video capture, and formatting knowledge
Knowledge of the differences between video formats and standard pixel dimensions such as 480i, 720p, 1080i, 1080p, and UHD
Knowledge with the Adobe Creative Cloud family of products associated with the video production process, such as Photoshop, Premier, after-Effects, InDesign, and Media Encoder
Knowledge of the differences in audio signal distribution related to mic-levels (-60db) and line-levels (+4/0db / - 20 db digital) signals and digital metering

Requirements

Valid Driver's License

About WVU

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.

Job Posting: Aug 26, 2025

Posting Classification: Non-Classified

Exemption Status: Exempt

Benefits Eligible: Yes

Schedule: Full-time

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(Hybrid) Multimedia Systems Engineer - Strategic Communications and Marketing