Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
The Role
As a Metadata Cleansing Manager, you’ll play a key role in the day-to-day quality of our party metadata. You’ll carry out cleansing and enrichment tasks yourself, while also coordinating the work of a group of temporary metadata cleansers during project peaks.
Your focus will be on delivery and consistency: ensuring duplicate, incomplete, or inaccurate records are resolved quickly and accurately, and that your team of temps works to clear standards. You’ll be a point of reference within projects, while escalating complex or systemic issues to senior colleagues.
This is a hands-on, detail-driven role — perfect for someone who enjoys problem-solving, guiding others, and making sure metadata is right first time.
What You’ll Do
Data Cleansing & Enrichment
- Carry out hands-on cleansing and enrichment of party metadata, resolving duplicates, incomplete information, and quality issues.
- Apply correct usage of party data and naming conventions to ensure consistency.
- Flag recurring or complex issues to senior colleagues for investigation.
Team Coordination
- Assign and monitor tasks across temporary metadata cleansers during active projects.
- Provide clear instructions, answer questions, and check quality of output.
- Help maintain team focus and pace, ensuring deliverables are met.
Organisation & Reporting
- Manage your own daily workload and balance it with coordination duties.
- Track and report on team progress to your line manager.
- Escalate blockers or risks promptly.
Collaboration
- Work closely with colleagues in Metadata Operations on shared projects.
- Contribute to group discussions on data themes and process improvements.
- Support troubleshooting of party data as needed.
Documentation & Communication
- Maintain clear, practical reference notes and checklists for temporary staff.
- Ensure team instructions are easy to follow and up to date.
- Share concise updates on task progress with project leads.
About You
You are someone who:
- Brings enthusiasm for music and an appreciation of how metadata connects audiences with artists.
- Has a keen eye for detail and consistency in data.
- Communicates clearly and confidently, especially when guiding others.
- Enjoys problem-solving, teamwork, and helping others deliver quality results.
- Is organised, proactive, and able to balance multiple priorities.
Bonus If You Have
- Previous experience in data or metadata quality roles.
- Familiarity with identifiers (ISRC, ISWC, ISNI, IPN).
- Experience with workflow tools (e.g. Jira, Confluence).
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category
Universal Music Group
