Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
Universal Music Group UK
Location:4 Pancras Square, London
Working pattern:4 days per week expected in the office
Universal Music Group UK and Apple Corps are working together to build a dedicated team focused on shaping the next chapter of Beatles ecommerce, retail,productand customer experience.
This is a rare opportunity to work at the intersection of music, culture, commerce,creativityand fan experience. The Beatlesremainone of the most important and influential creative forces in the world, with a legacy that continues to inspire fans across generations.
This role will be employed by Universal Music Group UK and based at UMG’s London office at 4 Pancras Square. The recruitment process will be managed by the Universal Music Group UK Talent Acquisition team in collaboration with Apple Corps.
The eCommerce Merchandise Product Manager willbe responsible fordriving ecommerce merchandise product strategy across a portfolio oftheBeatalesstores.
This role will work closely with Apple Corps, UMG label teams, artist management, creative teams, N1 Creative and third-party merchandising partners toidentify, develop,produceand deliver profitable merchandise collection ranges that connect artists and fans.
The role combines buying, merchandising, product development, creative projectmanagementand commercial planning. It will be central to developing high-quality,sustainableand commercially effective merchandise collections that are aligned with artist identity, fan expectations, fashion and seasonal trends, ecommerce bestpracticeand label commercial strategy.
This is a fast-paced and varied role, suited to someone who can balance creative ambition with commercial performance, operationaldeliveryand exceptional fan experience.
Merchandise strategy and range development
Artist,labeland stakeholder partnership
Work closely with Apple Corps, UMG label teams, artist management, A&R, creative teams, N1 Creative and third-party merchandisers.
Creative development and product storytelling
Buying, merchandising and commercial planning
Build buying matrices to manage forecasting quantities, sell-through, rate of sale, margin, stocklevelsand promotional opportunities.
Use commercial insight to guide product selection, range planning, pricing,replenishmentand lifecycle management.
Analyse and report on collection effectiveness,identifyingwhere products need to be repushed, reshot,promotedor optimised.
Production and critical path management
Manage collection production workflows, including estimating, visual approvals, pre-production sampling, print file delivery, productiontrackingand final delivery.
Supplier,samplingand production coordination
Trading,marketingand performance optimisation
Financial managementand profitability
Key skills and experience
Buying, merchandising and ecommerceexpertise
Ability to manage product range planning, category development, forecasting, stock levels, sell-through and margin.
Product development and production knowledge
Knowledge of a wide range of on-trend printing and production techniques, including direct-to-garment, dye sublimation, cut and sew and screen print processes.
Experience handling digital files, with a good understanding of composition requirements for digital,lithoand screen print, including CMYK and spot colour.
Creative and strategic capability
Project management and operational delivery
Stakeholder management and communication
Commercial analysis and marketing understanding
Experience analysing collection effectiveness, sales performance, sell-through, rate of sale and margin.
Experience building buy matrices, managing forecasts, sell-through, rate of sale, stocklevelsand margins.
Experience working in music, entertainment, fashion, lifestyle, retail, artistmerchandiseor fan commerce environments.
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category:
eCommerce